Case Study

How Capital Flow gets back 12 hours per month and resolves disputes earlier to accelerate cash flow

Water Works, PVF

Sacramento, CA

AR & Lien Releases

Capital Flow is a renowned Water Works wholesaler located in Sacramento, CA. Specializing in almost every facet of treatment plant products, Capital Flow focuses on providing contractors and builders a vast array of water, sewer, treatment plan, and storm drain products throughout California. 

Vice President Derek Burke juggles many different hats with Accounts Receivable (AR) being one of them. Three other members of the team are also involved with AR.

Life before Dill

Before Dill, Derek and the Capital Flow team spent 36 to 40 hours per month on AR. Manually sending statements, processing payments and making sure they’re reconciled correctly, and reviewing and signing lien releases – there was a lot of manual work involved. Given growth is on the team’s mind and cash flow is king in the industry, there was a desire to find ways to accelerate cash flow. 

When Capital Flow came across Dill, there was an interest in cutting down manual AR and lien release work for the team, providing more transparency to their contractors, and improving cash flow.

“We get paid faster not because we’re nagging people, but because all the information is there.”

Derek Burke

Vice President

After using Dill

Today, Derek and the Capital Flow team use Dill for the self-service portal as well as AR and lien release automation.

Because of Dill, they now get back 12 hours each month. Previously, statements took awhile to manually send out. Reconciliation would take a long time, because sometimes it wouldn't be clear which invoices a specific payment was tied to, or Derek would have to go through and manually mark 10 or 20 invoices as paid in Quickbooks Desktop. Reviewing and signing lien releases took awhile, as it involved pulling up Quickbooks Desktop separately, simulating payments, and then opening up a PDF Editor to overlay a signature. 

Now, all that time is cut down, and errors are reduced – statements are fully automated through Dill, payments are auto-reconciled with full clarity, and lien releases are made easier to process with invoices directly pulled from Quickbooks Desktop. 

Since using Dill, there has been an increased transparency on what is still owed, which has helped improve cash flow. Dill has created more transparency and more dialogue between Capital Flow and its contractors. By shedding light on invoices that got lost in the email inbox, Dill has helped contractors find out about lost invoices after only 27 days, much earlier than the typical 65 days, resulting in better cash flow for Capital Flow. Using Dill has been helpful for Capital Flow in resolving disputes earlier. 

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Trusted by contractors and suppliers across the country

Trusted by contractors and suppliers across the country

Trusted by contractors and suppliers across the country

Trusted by contractors and suppliers across the country

Get paid faster by at least 1 week with Dill. Dill helps trade contractors and construction suppliers reduce DSO by at least one week by automating lien releases and payments.

© 2023 Dill Technologies, Inc. All Rights Reserved.

Get paid faster by at least 1 week with Dill. Dill helps trade contractors and construction suppliers reduce DSO by at least one week by automating lien releases and payments.

© 2023 Dill Technologies, Inc. All Rights Reserved.

Get paid faster by at least 1 week with Dill. Dill helps trade contractors and construction suppliers reduce DSO by at least one week by automating lien releases and payments.

© 2023 Dill Technologies, Inc. All Rights Reserved.