Today, Derek and the Capital Flow team use Dill for the self-service portal as well as AR and lien release automation.

Because of Dill, they now get back 12 hours each month. Previously, statements took awhile to manually send out. Reconciliation would take a long time, because sometimes it wouldn't be clear which invoices a specific payment was tied to, or Derek would have to go through and manually mark 10 or 20 invoices as paid in Quickbooks Desktop. Reviewing and signing lien releases took awhile, as it involved pulling up Quickbooks Desktop separately, simulating payments, and then opening up a PDF Editor to overlay a signature. 

Now, all that time is cut down, and errors are reduced – statements are fully automated through Dill, payments are auto-reconciled with full clarity, and lien releases are made easier to process with invoices directly pulled from Quickbooks Desktop. 

Since using Dill, there has been an increased transparency on what is still owed, which has helped improve cash flow. Dill has created more transparency and more dialogue between Capital Flow and its contractors. By shedding light on invoices that got lost in the email inbox, Dill has helped contractors find out about lost invoices after only 27 days, much earlier than the typical 65 days, resulting in better cash flow for Capital Flow. Using Dill has been helpful for Capital Flow in resolving disputes earlier.