Case Study
Tru-Duct Gets Paid 5 to 20 Days Earlier with Dill
Dill’s customer portal and AR automation got Tru-Duct’s contractors paying 5 to 20 days earlier and gave its office manager back at least 3 hours a week.
The Challenge
Tru-Duct, a family-owned sheet metal fabricator in Oceanside, California, was spending a lot of time on accounts receivable. Office Manager Zac Hays fielded invoice questions, sent payment reminders, processed and reconciled payments, and reviewed lien releases, which took between 2 and 5 hours of manual work.
Tru-Duct wanted to reduce that work, collect payments sooner, and make life easier for the contractors it bills.
The Solution
Tru-Duct uses Dill’s self-service portal, AR automation, and lien release automation, connected to its QuickBooks Online accounting system.
The Results
Got contractors paying 5 to 20 days earlier
Gave the office manager back at least 3 hours a week
Automated monthly statements
Reconciled payments automatically in QuickBooks Online
Streamlined lien release processing
Gave contractors easy access to invoices and statements and flexible ways to pay
Went live in 2 to 4 weeks
"I appreciate Dill going above and beyond what was asked of them to help streamline multiple parts of our business."
Zac Hays
Office Manager Tru-Duct
Contractors Pay 5 to 20 Days Earlier
Contractors can now see their invoices and statements in Dill’s portal and choose how they pay. Payments arrive 5 to 20 days earlier than they did before.
At Least 3 Hours a Week Back
Before Dill, Zac Hays spent 2 to 5 hours on manual AR work: answering invoice questions, sending payment reminders, and reconciling payments. With Dill automating statements and reconciling payments, he recovers at least 3 hours every week.
Statements and Payments Handled Automatically
Monthly statements are automated through Dill. Payments reconcile automatically in QuickBooks Online, so the team no longer matches them to invoices by hand.
Lien Releases Move Faster
Reviewing lien releases was part of the manual workload at Tru-Duct. Dill’s lien release automation streamlines that process.
Tru-Duct is a family-owned and operated sheet metal fabricator in Oceanside, California, founded in 2001.
Firm Type
Sheet Metal Fabricator
Primary Industry
Sheet Metal
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